For pieces in stock it ships on the next business day.
We work hard to have all products in stock and ready for shipping, but if you order a product that`s NOT in stock currently, our production time takes between 4 and 6 weeks to get it ready for shipment, but time may vary according with demand, so you can contact us on sales@maranellodesign.com or +1(305)998-9151 to check on specific products.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 5 business please email us at support@maranellodesign.com
We offer a 100 % money back guaranteed, if the quality does not match your expectation or the product is defective or damaged. We give you 7 days to send it back to us for a full refund. You must ship it back In the ORIGINAL PACKAGING, once we have received the product and no damage is found, we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@maranellodesign.com . If the given address is wrong we can change the address to the correct before shipping. No refund will be given after the product is shipped.